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a space where anyone can create, give and earn collectively

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  • Is this app free?
    We do not include ads, heavy algorithm or tracking to avoid distraction for our users. Hence, we only charge a small monthly subscription fee to maintain and improve the app service & features.
  • What is an MVP app?
    MVP stand for minimum-viable product. An MVP version focuses mostly on the core features of the app while eliminating other features. For the 8Genere MVP app version, there are no DMs/chat or comments feature included and content type is image only. Other content type such as video, audio etc. will be included in future iteration along with other features such as DMs, comments etc.
  • How much can I earn?
    As a user (creator), your earning potential is unlimited. Of course, everything depends on the discretion of other creators who will be the one to like your post. Each love / like is equivalent to $0.02 cents
  • Why can't I follow other users (creators)?
    In 8Genere app, the follow function does not apply to users (creators). You can only follow "Categories". If you want to have a dedicated place to host your content, you can create a category instead and follow it. All users (creators) are allowed to create categories apart from the default categories that were already included in the MVP app version.
  • What can I post?
    We focuses on creative expression of any kind for example photography, arts, digital arts, drawings, and so on. Take photography for example, the content can be as simple as capturing a sunset or a beautiful landscape in the Alps. Rest assured, we do allow all kinds of posting be it artistic, masterwork, photography, behind-the-scenes, nature, travels, fashion and more. Everything is permitted except for those outline under our "content guideline". Any user who violates our content guideline (terms of use) will have their account frozen or deleted and any love received from the content will be voided. This also applies to content that is deemed as copyrighted / intellectual property. Hence, it is important to only post something that you have the right to share. Any copyright content will be removed as soon as it has been reported.
  • What is the payout method?
    We strive to provide the best and fastest possible way to pay our creators. You are able to use the payment method below based on your location. Payout Method Online Banking Payment Link If you are a Malaysian, you can choose both payout method. If you are located overseas (outside of Malaysia), please opt for the "Payment Link" method. We highly suggest to use Stripe (Individual or Sole-Proprietorship) account. Although other payment link provider such as Paypal can also be an option. It's free to set-up your Stripe payment link account. When setting up your payment link, make sure to set it correctly. Below is the sample on how to set your payment link correctly. Type: "Customers choose what to pay" Title: 8Genere Creator Currency: US Dollar (USD) only Once done, click on "Create Link". Other input just leave it as it is. You can click here to set your Stripe account and payment link: https://stripe.com/en-my/payments/payment-links
  • Exchange Payout Eligibility
    Exchange Payout request eligibility: i. Account must be active for 30 days and above ii. Minimum exchange request must be 300 Love iii. Have created and posted a minimum of 1 content per month (30 days) iv. Gave any amount of love to a minimum of 3 creators per month v. Exchange can be done once a month after cut-off date (every 30 days). Users have 7 days to submit a request after the cut-off date

 If one of the criteria above is not met, your request will be rejected.
  • How much love can I give to someone's content?
    You can give as much love as you want as long as you have sufficient love unit in your account. Purchase the love in the app directly.
  • Is there any hidden fees or charges?
    There are no hidden fees or charges when giving love to another user (creator). All the love unit that users (creators) purchased belongs to them and it's up to them on how to utilize it and to whom they want to give. 1 love unit is equivalent to $0.02 cents when you give to other users (creators)
  • Why when purchasing love, the price is higher than $0.02 cents?
    We understand your concerns on the price when purchasing love. When purchasing love unit in-app, we only offer them in packages (e.g 50 Love, 100 Love, 500 Love, 1000 Love and so on). We do not sell 1 love unit. In addition, there is a 15-30% tax for any in-app purchases enforced by Google PlayStore & Apple AppStore respectively. With that being said, when you purchase the love packages, we have included the 15-30% tax in the pricing. 8Genere does not earn from any love purchases made by our users (creators). Instead, 8Genere only earns from the small monthly subscription fee that we charged to our users.
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